JP99 is fully committed to protecting the privacy and personal data of every member. This policy transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six layers of data protection that JP99 applies to ensure every member's privacy is fully maintained
All data transmitted between your device and jp99 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Member personal data is accessible only by authorised JP99 staff. All access is automatically logged and monitored to detect any suspicious activity.
All member data is stored on servers protected by multi-layered firewalls and an intrusion detection system (IDS) operating around the clock without interruption.
JP99 is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We handle your personal data in accordance with the seven data protection principles prescribed by law.
JP99 has never and will never sell, rent, or transfer members' personal data to any third party for marketing purposes or commercial gain.
Members may request correction, update, or deletion of their personal data at any time. JP99 will process each request within the timeframe specified under the PDPA.
Welcome to the jp99 Privacy Policy page. This document explains in detail how jp99 (hereinafter referred to as "We", "Platform", or "jp99") collects, processes, uses, stores, and protects your personal data as a member of our online entertainment platform.
This Privacy Policy applies to all members, visitors, and users who access the JP99 platform via jp99.vu or through the JP99 mobile app on any device. By registering an account or using any JP99 service, you hereby consent to the collection and processing of your personal data in accordance with the terms set out in this document.
JP99 takes data protection responsibilities very seriously. We are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and ensure all our data handling practices align with applicable legal requirements. In the event of any conflict between a translated version of this Privacy Policy and the original, the original version shall prevail.
Important Note: This Privacy Policy is to be read together with jp99 Terms and Conditions. Both documents together form the entire agreement between you and JP99 regarding use of the platform and handling of your data.
JP99 only collects data that is genuinely necessary to provide you with the best service. Below is a summary of the types of data we collect and their purposes:
| Data Types | Example Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number, nationality | During registration & the KYC process |
| Contact Data | Email address, phone number, residential address | During account registration |
| Financial Data | Bank account number, digital wallet details, transaction records | During deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Automatically during platform usage |
| Game Data | Betting records, game history, win statistics | Auto-generated during gameplay |
| Communication Data | Support chat records, emails, complaints, and feedback | During interactions with the support team |
JP99 does not collect data considered sensitive, such as health information, religious beliefs, or political views, unless specifically required to meet certain legal obligations.
Every piece of data collected by jp99 has a clear and legitimate purpose. We use your personal data for the following purposes:
JP99 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.
JP99 does not sell or transfer members' personal data to third parties for commercial gain. However, in the following limited situations, JP99 may need to share your information:
JP99 does not share login credentials, passwords, or payment card details with any third party under any circumstances.
The jp99 platform uses cookies and similar tracking technologies to enhance the user experience, maintain your login session, and analyze how our platform is used. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some jp99 platform features. For more information on managing cookies in your browser, please refer to your browser's help documentation.
JP99 continually invests in the latest cybersecurity infrastructure to ensure your personal data is always protected. Key security measures we have implemented include:
SSL 256-bit for all data in transit; AES-256 for data stored in our database.
A 2FA system is available for all accounts as an additional layer of protection during login.
The security monitoring system operates around the clock to detect threats and suspicious activity.
Data is automatically and regularly backed up to secure data centers at separate locations.
Although jp99 takes all reasonable steps to protect your data, no system can guarantee 100% security. We encourage you to take protective measures on your end as well, such as using a strong and unique password and never sharing your login credentials with anyone.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a JP99 member have the following rights regarding your personal data:
To exercise any of the rights above, please contact the jp99 privacy team via 24/7 Live Chat or our support email. We will process your request within the timeframe required by PDPA.
JP99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws in Malaysia.
After the designated retention period has expired, data will be securely deleted or anonymized so that it can no longer be identified as belonging to you.
The jp99 platform may contain links or integrations with third-party services such as game providers, payment processors, and social media platforms. This jp99 Privacy Policy applies only to the jp99 platform itself and does not cover the privacy practices of any third-party websites or services.
JP99 is not responsible for the privacy policies or content of third-party websites. We encourage you to read and understand the privacy policy of each third-party service you use separately.
All third-party service providers working with jp99 have undergone a security assessment process and are bound by data processing agreements that meet Malaysia PDPA standards.
JP99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Members will be notified of any material changes via a notice on the JP99 website or by registered email at least 14 days before the effective date.
The "Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the jp99 platform after any amendment takes effect constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding the jp99 Privacy Policy or how we handle your personal data, please do not hesitate to contact our privacy team:
JP99 Privacy Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the jp99 platform.
We are committed to responding to every privacy-related inquiry within 5 business days from the date of receipt. For complaints that cannot be resolved, you have the right to refer the matter to the Department of Personal Data Protection Malaysia.
JP99 prioritises the privacy and data security of every member. Register now and enjoy a safe, transparent, and enjoyable online entertainment experience alongside over 250,000 members in Malaysia.